Please note, on Tuesday, October 3, all branches will close at 4 p.m. for a bank-wide staff meeting.
To experience the speed and security for yourself, add your Bay State Savings Bank Debit Mastercard to your digital wallet and pay with Apple Pay, Samsung Pay, and Google Pay today!
Find out more*
With Instant Issue, we make it possible so that you can receive your debit card on the spot. Simply visit one of our branches. Our staff will be able to print any of the following cards onsite:
Questions? Just call or contact us online!
Our new EMV Debit MasterCards® generate a unique code that is validated by Bay State Savings Bank for each transaction, and the code cannot be re-used. A fraudster couldn’t make a transaction using a fake card with stolen data at an EMV terminal because it wouldn’t be able to generate the proper code.
If a store or restaurant has its payment information hacked, that information cannot be used to make additional purchases or create new debit cards. With EMV chip cards, each transaction is approved using a unique authentication code, and that code can’t be used again. Further, the microprocessor chips are virtually impossible to duplicate.
Lost or Stolen Card?
If your EMV Debit MasterCard® has been lost or stolen please call (833) 337-6075. By calling this number, you will be able to cancel the missing card and order a replacement.
For more information on EMV Chip Technology, please visit our FAQ page.
Speak with any of our branch representatives and they will be more than happy to assist you.
Find a Branch
CardValet allows users to customize and protect their debit card via our mobile app, BSSB Mobile.
Click here to learn more about how to access and use CardValet.
Click Here to Apply
*Notice regarding fees by others: If you use an ATM that is not operated by us, you may be charged a fee by the operator of the machine and/or by an automated transfer network.
Please refer to the Bay State Savings Bank Retail Fee Schedule for current fees and charges.